Conditions
Automatic translation, legally valid in German
1. Scope
The following General Terms and Conditions (GTC) apply to all orders via our website. The offer on this website is aimed exclusively at consumers residing in Switzerland (hereinafter “customer”).
A consumer is a natural person who maintains business relationships with AiMonkeyGRIP that can be assigned neither to their commercial nor their self-employed professional activity. Orders in non-household quantities can be rejected without justification. AiMonkeyGRIP reserves the right to change these T&Cs at any time. The version of these General Terms and Conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order. Conditions of the customer that conflict with or deviate from these General Terms and Conditions will not be recognised.
The operator of this website is AiMonkeyGRIP ( Imprint ).
2. Information on this website
AiMonkeyGRIP contains information about products and services. We reserve the right to make price and assortment changes as well as technical changes. All information on https://aimonkeygrip.ch/shop
(Product descriptions, images, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) serve as illustrations and are to be understood as approximate values and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. AiMonkeyGRIP makes every effort to ensure that all data and information on this website is correct, complete, up-to-date and clear, but AiMonkeyGRIP cannot guarantee this, either expressly or implicitly.
All offers on this website are subject to change and are not to be understood as a binding offer.
AiMonkeyGRIP cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times is not guaranteed and can change at any time and without notice.
3. Prices
The sales prices stated on AiMonkeyGRIP represent final prices and, unless otherwise stated, include the statutory value added tax and any other statutory charges such as early recycling fees (VRG) or copyright charges for electronic devices. The prices are net in Swiss francs (CHF).
Unless otherwise provided, any shipping costs will be charged additionally and must be paid by the customer. Shipping costs are shown separately in the ordering process. Technical changes, errors and misprints are reserved, in particular AiMonkeyGRIP can make price changes at any time and without prior notice. The sales prices do not include any consulting and support services.
4. Conclusion of contract
The products and prices on this website are non-binding offers.
With the order via this website including the acceptance of these terms and conditions, the customer submits a legally binding offer to conclude a contract. AiMonkeyGRIP then sends an automatic order confirmation email, which confirms that the customer's offer has been received by AiMonkeyGRIP. Orders placed are binding for the customer. Unless otherwise noted, there is no right of return or withdrawal.
The contract is concluded as soon as AiMonkeyGRIP sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.
Orders will only be delivered after full payment has been received (exception: delivery against invoice) and provided the goods are available. If it turns out that the ordered goods cannot be delivered or cannot be delivered in full, AiMonkeyGRIP is entitled not to accept or execute the order or only partially. In such a case, AiMonkeyGRIP will inform the customer via email. If the customer's payment has already been received by AiMonkeyGRIP, the payment will be refunded to the customer. If payment has not yet been made, the customer is released from the obligation to pay.
5. Payment options and retention of title
The payment options specified in the ordering process are available to the customer. AiMonkeyGRIP reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.
If the customer defaults in payment, AiMonkeyGRIP can charge default interest of 5% per year and a reminder fee of a maximum of CHF 20 per reminder. The products delivered to the customer remain the property of AiMonkeyGRIP until full payment.
6. Delivery, obligation to check, notification of defects and return
Deliveries are sent by post or courier to the address indicated by the customer in the order. AiMonkeyGRIP strives to keep delivery times as short as possible. However, any delivery periods specified in the order confirmation are non-binding. AiMonkeyGRIP is entitled to partial deliveries. In this case, the customer will only be charged once for the shipping costs.
If delivery against invoice is offered, the invoice will be sent by email or by post at AiMonkeyGRIP's discretion. If the delivery cannot be delivered or if the customer refuses to accept the delivery, AiMonkeyGRIP can dissolve the contract after notifying the customer by email and observing a reasonable grace period and charge for the costs of the activities.
The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects for which AiMonkeyGRIP guarantees immediately in writing by letter or email to the address in the imprint.
Returns to AiMonkeyGRIP are made at the expense and risk of the customer. The customer must send the goods to the return address provided by AiMonkeyGRIP in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects.
If the inspection by AiMonkeyGRIP shows that the goods have no detectable defects or that they are not covered by the manufacturer's guarantee, AiMonkeyGRIP can charge the customer for the activities, the return shipment or any disposal.
7. Right of Withdrawal
The customer is granted a right of withdrawal for 10 calendar days after receipt of the goods. The deadline is deemed to have been met if the customer sends the written revocation by email or letter (address according to the imprint) to AiMonkeyGRIP within the deadline. The revocation does not require justification.
Exercising the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 10 calendar days in their original packaging, complete with all accessories and together with the delivery note to the return address given by AiMonkeyGRIP in the imprint. Returns to AiMonkeyGRIP are made at the expense and risk of the customer. Any payment already made will be refunded to the customer within 20 calendar days, provided that AiMonkeyGRIP has already received the goods back or the customer can provide proof of shipment.
AiMonkeyGRIP reserves the right to demand appropriate compensation for damage, excessive wear and tear or loss of value due to improper handling and to deduct the loss of value from the purchase price already paid or to invoice the customer.
No right of withdrawal is granted in the following cases:
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If the contract has an element of chance, namely because the price is subject to fluctuations over which the provider has no control;
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If the subject of the contract is a moveable item which, due to its nature, is not suitable for return or can spoil quickly;
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If the contract relates to a moveable item that is made to the customer's specifications or is clearly tailored to personal needs;
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If the subject of the contract is digital content and this content is not made available on a hard disk or if the contract is to be performed in full by both parties immediately;
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If the contract relates to a service and the contract is to be fully performed by the provider with the prior express consent of the customer before the withdrawal period has expired.
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In the areas of accommodation, transport, delivery of food and beverages and leisure activities, if the provider undertakes, when concluding the contract, to provide the services at a specific time or within a specified period of time.
8. Warranty
AiMonkeyGRIP strives to deliver goods with perfect quality. If defects are reported in good time, AiMonkeyGRIP assumes the warranty for freedom from defects and functionality of the item purchased by the customer during the statutory warranty period of usually two years from the date of delivery. AiMonkeyGRIP may, at its discretion, honor the warranty by free repair, equivalent replacement, or refund of the purchase price. Further warranty rights are excluded.
Normal wear and tear and the consequences of improper handling or damage by the customer or third parties, as well as defects attributable to external circumstances, are not covered by the warranty. Likewise, the warranty for consumable and wear parts (e.g. batteries, rechargeable batteries, etc.) is waived.
It is not possible for AiMonkeyGRIP to give any assurances or guarantees that the data is up-to-date, complete or correct, or that the website, its functionalities, integrated hyperlinks and other content will be available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties that are not owned by AiMonkeyGRIP.
9. Liability
AiMonkeyGRIP excludes any liability, regardless of its legal basis, as well as claims for damages against AiMonkeyGRIP and against any auxiliary persons and vicarious agents. In particular, AiMonkeyGRIP is not liable for indirect damage and consequential damage, loss of profit or other personal injury, property damage and pure financial loss of the customer. A further mandatory statutory liability remains reserved, for example for gross negligence or illegal intent.
AiMonkeyGRIP uses hyperlinks only for the customer's simplified access to other web offers. AiMonkeyGRIP can neither know the content of these websites in detail, nor assume liability or any other responsibility for the content of these websites.
10. Privacy
AiMonkeyGRIP may process and use the data recorded during the conclusion of the contract to fulfill the obligations arising from the purchase contract and use it for marketing purposes. The data required for the performance of the service can also be passed on to commissioned service partners (logistics partners) or other third parties.
The data protection regulations can be called up in detail under the following link: data protection declaration
11. Partial Invalidity
Should individual provisions of these General Terms and Conditions prove to be ineffective or unenforceable or become ineffective or unenforceable, the validity of the remaining provisions shall remain unaffected.
12. Additional Provisions
AiMonkeyGRIP expressly reserves the right to change these GTC at any time and to put them into effect without notice. In the event of disputes, Swiss substantive law shall apply exclusively, to the exclusion of conflict-of-law norms. The UN Sales Convention (CISG, Vienna Sales Convention) is explicitly excluded.
Place of jurisdiction is Neuenkirch.
13. Contact
If you have any questions about these terms and conditions, please contact: contact form
(Revision February 21, 2020)